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FAQ

Frequently asked questions

Honest answers to the questions buyers, sellers, and homeowners ask us most. Don't see yours? Call us.

Our primary service areas are Carroll and Frederick counties in Maryland and Adams and York counties in South Central PA. We also serve Washington and Harford counties in Maryland, selected northern Baltimore County communities, Franklin and Cumberland counties in South Central PA, and a few additional approved ZIP codes. Enter your property address using Get Estimate to confirm availability.

We inspect homes for buyers, sellers, and current homeowners. We also inspect fully finished new homes and offer 11-month builder warranty inspections. We do not perform pre-drywall or other inspections while a home is still under construction.

Current starting prices are shown on our Pricing & Booking page and on each inspection service page. Your personalized estimate depends on the home’s size, age, and selected add-ons. You can see your estimate before entering your contact information; if online pricing is unavailable, please call us.

Plan on about 2–5 hours for many homes. Larger or older homes may take longer depending on their condition and accessibility.

No. You’re welcome to attend, but it’s not required. We recommend joining us toward the end of the inspection so we can walk you through important observations, answer your questions, and discuss any areas that may need attention. If you’re unable to attend, we can also help explain your inspection report afterward by phone.

We typically aim to deliver your digital report within 24 hours after the inspection, once it has been reviewed and finalized. You’ll receive a secure link when it is ready. To open the report, the inspection agreement must be signed and the balance paid. Please ask about timing if you have a tight contract deadline.

We look at the parts of the home we can safely reach and see, including the roof, exterior, structure, heating and cooling systems, plumbing, electrical system, attic, and interior. We check for visible concerns and explain what we find in a photo-rich report. If something is blocked, unsafe, or hidden, we explain that in the report, too.

No. Radon testing, termite inspections, mold inspections, septic inspections, water-quality testing, sewer-camera inspections, and drone inspections are not included in our home inspections and are not currently offered by Prince Home Inspections. If you need any of these services, we recommend arranging a separate evaluation with a qualified provider.

Yes. We inspect completed new homes and offer 11-month warranty inspections. We do not perform pre-drywall, in-progress phase, or other unfinished-construction inspections.

Yes, if the structure is eligible and you add it to your booking. A shed counts as a small outbuilding ($75). A detached garage is also classified as an outbuilding, priced by its size: small outbuilding ($75) or large outbuilding ($150). An additional dwelling or in-law suite is $125. You choose either the small or large outbuilding option for the same structure, not both. If you are unsure which size applies to your garage, contact us before booking.

Choose your inspection, enter the property details, and see your estimate before providing your contact information. Select an available appointment and reserve your time, then review and sign the inspection agreement. After signing, choose how you would like to pay: Pay Now lets you pay securely online through Stripe. Pay Later means your appointment is confirmed and we will send you a secure Stripe payment link that you can use anytime before your inspection. This is not financing or an installment plan. Pay at Inspection means you pay by credit or debit card on the day of your inspection, with no advance payment required.

We offer three ways to pay for your inspection: Pay Now: Pay securely online through Stripe when completing your booking. Pay Later: Your appointment is confirmed, and we’ll send you a secure Stripe payment link. You can use it anytime before your inspection. Pay at Inspection: Pay by credit or debit card on inspection day. No advance payment is needed. Pay Later is not financing or an installment plan. Your inspection report becomes available after the inspection agreement is signed and payment is complete.

You can cancel your inspection online using the secure inspection link in your confirmation email. Open your inspection details, find the Appointment Management section, and select Cancel Inspection. Review the applicable cancellation fee, acknowledge the terms, and confirm your cancellation. The fee depends on when you cancel: 24 hours or more before the inspection, there is no fee; less than 24 hours but more than 2 hours before, the fee is $100; 2 hours or less before, the fee is 50% of the inspection price; and a no-show also carries a fee of 50% of the inspection price. The applicable fee will be displayed before you confirm your cancellation. Online cancellation is available before the scheduled inspection begins. If the inspection has already started or the scheduled time has passed, please call us at 410-680-3036 for assistance.

Our Realtor Resource Center and expanded Homeowner Care resources are currently in development. We are working to complete and thoroughly test these features before making them available. We will announce their availability once they are ready for release. In the meantime, you can contact Prince Home Inspections directly at 410-680-3036 if you need assistance.

Still have questions? Call 410-680-3036 or email us.

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Monday–Saturday, 9:00 AM – 5:00 PM ET